Terms & Conditions

1. Introduction

Welcome to Sparsh Polymer. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms.

2. Use of Website

By using our website, you agree to:

• Use the website only for lawful purposes
• Not interfere with or disrupt the website's functionality
• Not attempt to gain unauthorized access to any part of the website
• Provide accurate and complete information when contacting us

3. Products and Services

We manufacture and supply EVA shoe soles and related products. All product descriptions, specifications, and images on our website are for informational purposes and may be subject to change. We reserve the right to modify or discontinue products without prior notice.

4. Orders and Quotations

• All orders are subject to acceptance and availability
• Quotations are valid for 30 days unless otherwise stated
• Minimum order quantities (MOQ) may apply
• We reserve the right to refuse or cancel any order
• Custom orders may have different terms and lead times

5. Pricing and Payment

All prices are in Indian Rupees (INR) unless otherwise stated.

• Prices are subject to change without notice
• GST and other applicable taxes are additional
• Payment terms will be specified in the quotation or invoice
• We accept bank transfers, cheques, and other agreed payment methods

6. Delivery

Delivery timelines are estimates and may vary based on order volume, customization requirements, and other factors. We will make reasonable efforts to meet agreed delivery dates but are not liable for delays beyond our control.

7. Quality and Returns

We are committed to delivering high-quality products:

• All products are manufactured to specified standards
• Defective products may be replaced subject to inspection
• Returns must be reported within 7 days of delivery
• Custom-made products are non-returnable unless defective

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Sparsh Polymer and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Sparsh Polymer shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the product purchased.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

11. Contact Information

For questions about these Terms & Conditions, please contact us:

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our website or services constitutes acceptance of the updated terms.